Question 1

What happens when we miss a call?

Accepted Answer

Phase 1 captures the signal and keeps it visible for the owner. It can prepare a follow-up draft, but it does not send a customer-facing message or create an appointment without approval.

Question 2

Does the AI send messages without approval?

Accepted Answer

No. AI can prepare a draft inside the workspace, while a human reviews and approves the next step. Consent, opt-outs, service-area checks, and budget limits remain in force.

Question 3

Can one service business see another business’s information?

Accepted Answer

No. Each business has its own workspace boundary and records. The public intake only exposes the specific approved configuration needed to submit a request; owner data stays behind authenticated workspace access.

Question 4

How does Stripe billing work?

Accepted Answer

Billing uses Stripe’s hosted checkout, so card details stay with Stripe. A completed checkout is not the same as activated access: the app verifies the payment and active plan before paid automation can run.

Question 5

How do we set up our service area?

Accepted Answer

We start with the places you actually serve, your core services, and the demand signals you want handled first. Requests outside the configured service area are not treated as qualified work.

Question 6

What does “pilot” mean here?

Accepted Answer

A pilot is a focused first run with a real part of your operation. We use it to validate the recovery loop, learn what your team needs, and expand only when the workflow earns its place.

Question 7

Do we need a large office team to use it?

Accepted Answer

No. It is designed for busy local service teams where every call matters and people wear several hats. The first workflow stays narrow enough to adopt between jobs and review in one short owner brief.

Question 8

What is the first step?

Accepted Answer

Tell us where missed opportunities happen today. We will map a practical first workflow, confirm the service-area and approval expectations, and explain what the pilot covers before you commit.